Patients complain that doctors talk too much about themselves. First impressions make a difference…

American Medical News

Regarding an article about how doctors greet new patients, Dr. Gazelle is quoted: “The introductory phase sets the stage for what comes after that. Patients respond to cues from their doctors. If the doctor says, ‘Hello, it’s nice to see you,’ that sets a very different tone than a doctor rushing into a room with, ‘What’s going on?’